How can I get more info before booking a session?

If you're unsure about booking, schedule a complimentary in-home Consultation to learn more. Whether you have concerns about your pet's performance, your budget, the time investment, or the products, the in-home Consultation is where ALL your questions will be answered.

There's no obligation to book, and your session fee will not be due until your Photo Shoot is scheduled.

Call or email to schedule your Consultation today!

How long does the whole process take?

The length of the experience depends on a variety of factors, including availability, types of products ordered, and rescheduling appointments.

Because of the custom nature of the work and the time put into each and every customer, the process can not be rushed. The complete experience, from the Consultation to the product delivery/installation, typically lasts 4-5 weeks. During this period, you personally can expect to invest about 4-5 hours of your time.

I kind of know what I want, but I'm not sure. Can you help?

Of course! That's what I'm here for. The Consultation is the perfect place to explain what you're looking to get out of the session, even if you don't know what is it you want. The more I learn about you and your pet, the better I can assist you with choosing a location for the shoot and the perfect products for your home.

The Show-n-Shop appointment is the perfect way to take advantage of my expertise in deciding what products to purchase and how to decorate your home. I'll educate you on the products and pricing so that you're confident in your investment.

Do you photograph any pets other than dogs?

Certainly! I've had the privilege of photographing cats, horses, pigs, goats, bunnies, and even an iguana. No matter the animal, I will gladly photograph it as long as it's a member of your family.

What if my pet is shy, scared, not trained, doesn't like the camera?

No matter the amount of modeling experience your pet has (or lacks), any pet can take a good photo with the right amount of treats, funny noises, strategy, and patience.

If you're really worried, I recommend scheduling a complimentary in-home Consultation. This allows your pet to get comfortable with me and the camera, and we'll be able to determine whether or not they'll cooperate during the photo shoot.

My pet needs to stay on a leash. Is that ok for photos?

Sure! There are plenty of ways to work with a leashed pet. I am also an editing master and can almost always remove a leash out of a photo if requested.

Do I have to/Can I be in the photos with my pet?

I love capturing the bond between a pet and their family. However, if you are not interested in being in the photos, then I won't pressure you to do so. Conversely, if you're looking to get the entire family in for a group shot, great! Just know that any subjects more than 2 pets and 2 people will require an additional fee.

If I'm going to be in the photos, what should I wear?

A good rule of thumb when taking lifestyle portraits is to be comfortable, yet not too casual. Think Tommy Bahama. Neutral colors and simple patterns (if any) keep images looking clean and classy. Please do not try to match every member of the family perfectly (I like cheesy things, but not when it comes to photography).

Can I bring a spouse/kids/friend to the photo shoot or other appointments?

Unless the people in question are going to be in the pictures and/or decision making, it is best if they stay at home. The less distractions your pet has, the better he/she will perform at the shoot.

How do I choose a location?

The best locations are places your pet is comfortable. Your backyard, a local park, or areas along your daily walk are great places to start. I am always up for a more adventurous spot as well, such as a hiking trail, on a boat, the beach, or in the city.

How long before the images are ready?

I meticulously edit 20-30 of the best images from your photo shoot. To ensure the images look top notch, I do not rush this process. That said, I'm a pro, so you're guaranteed to get a sneak peek glimpse of a few select images within 4 business days of your shoot. This gives you an idea of what to expect at your Show-&-Shop appointment where the entire set of images are presented to you. This is typically scheduled for 1 week after the shoot.

What type of payments do you accept? Do you offer payment plans?

Accepted payment methods include: cash, checks, and credit cards. For your convenience, payment plans are also available if needed.

I only want a few images. Do you offer mini sessions?

Mini Sessions are a great solution when you're only looking to get a few images. These sessions are in high demand, and are only offered when advertised, so call or email as soon as you're interested because space is limited.

Another great way to get just a few images is to submit your pet into the model database and/or enter contests to win a free session. To receive announcements on these opportunities, simply click the "Make me VIPP" button below!

I want to be able share my images on Facebook and use as my screensaver. Do you sell digital files?

I don't believe in holding images hostage! I believe sharing is caring. That's why a custom mobile app with ALL the images from your session is included at no extra charge. This makes it quick and easy to share your images to Facebook, Twitter, Pinterest and email without having to scroll through your entire image library on your phone. Simply download the app and instantly share!

If you're interested in purchasing high resolution digital files so that you can get your own prints made, I offer that too. However, please note that I can NOT guarantee the quality of any prints made outside my studio. Digital files should only be purchased by those who use a reputable lab and are dedicated to creating a high quality heirloom of their own.

What if the weather doesn't cooperate?

Although this is highly unlikely in southern California, it does happen. Weather plays a crucial role during the shoot, so if mother nature does not cooperate, we can simply reschedule.

What is your cancellation/refund policy?

Rescheduling and cancellations may be done if needed, however, availability for rescheduling can not be guaranteed. Sessions are booked on a first-come, first-serve basis.

Due to the custom nature of the work, returns and or refunds of products are not permitted. Exception: if the ordered product was delivered in a damaged state, the customer must document and report the damage, return the product, and shall receive a new identical product in return.

If you are not satisfied with your images, you may request a re-shoot. If granted, you'll be provided a re-shoot at no additional cost. Customers are allowed up to 1 complimentary re-shoot.